Established on 1989, Vite Vitres Jacques Inc. was founded in Montréal by Mr. Jaques Tarpinian with the corporate mission to provide convenient, competitively priced and satisfaction guaranteed service to the windshield and autoglass market of Montréal.
“Every windshield repair project is unique in both the sense of the vehicle and the ease of mind of the client”, says Jacques.
“When I started in the business, I realized that the service offered to the clientele by my competitors was too ‘mechanical’, basically there was a lack of one-on-one quality service that ensures the clients’ full satisfaction. So that’s why I sought to offer my clients this high quality personalized service”.
Eventually, the success of this business model ensured caught the public’s attention, including the attention of the authorized automobile dealers of Montreal and the services of Vite Vitres Jacques grew in demand. “There is no big secret really”, says Jacques, “I basically ensured that my staff and I followed the same discipline with the major dealers as we would do with a regular client.
Simply make sure that the project is dealt with the same meticulous approach and treatment with no compromise on time or material. Nothing short of that is acceptable to us and truly that’s what ensures the client’s full satisfaction”.